TeleMediCall

Overview

TeleMediCall is where you can review and manage your call history with other users on the platform. Its page is titled Call List.

It gives you a clear view of both voice and video interactions — whether they were incoming or outgoing — and allows you to quickly reconnect, message, or start a new call.

From this page you can:

  • See all past calls in one structured list
  • Separate missed calls from answered ones
  • Identify call type, direction and status at a glance
  • Quickly start a new voice call, video call, or chat
  • Search and review call timing details

This page acts as your communication history center — especially useful when you want to follow up with someone or review recent interactions.

Steps

Step 1: How to Access TeleMediCall

You can reach this page in several practical ways:

From the Sidebar

Click TeleMediCall in the main navigation menu.

From the Dashboard

In the Calls panel, click More at the bottom of the recent calls list. This opens TeleMediCall.

From the Header Call Icon

If there is no active or waiting call, clicking the call icon in the header opens TeleMediCall.

Step 2: Understanding Tabs (All vs Missed)

At the top of the page, you'll find two tabs that help you organize your call history.

All

Shows every call interaction (voice or video, incoming or outgoing).

Missed

Shows only calls that were not answered or were declined — useful for quick follow-ups. A red dot on the tab tells you there are new missed calls.

Switching tabs instantly updates the list below.

Step 3: Searching for a Contact

Above the list, a search allows you to quickly locate calls with a specific person.

1. Click the search icon

2. Type the contact's name

 

  • Matching results appear instantly
  • Works in both tabs
  • Click × to clear the search

This is helpful when your call history grows larger.

Step 4: Reading the Call List

Each row in the list represents a call interaction and provides key information:

 

  • Contact name and email
  • Date and time of the call
  • Call icon, duration and status

Grouped calls

Several calls in a row with the same contact are grouped into one row. A badge such as 20 Calls shows how many calls the group holds.

Click the arrow at the end of the row to expand the group and see each call with its own time and duration.

Call icons and status

Icons indicate:

  • Voice vs Video call
  • Incoming vs Outgoing direction
  • Answered vs Missed / Declined status

Calls that were not answered show their status next to the duration, for example Missed or Declined by you, and missed calls appear in red.

Step 5: Taking Action on a Call

When you hover over a call row, quick action buttons appear:

 

  • Voice Call — Start a voice call
  • Message — Open the chat with that contact
  • Video Call — Start a video call

These shortcuts let you reconnect without leaving the page.

Fields (Field Descriptions)

FieldDescription
Tabs (All / Missed)Filters call records based on call outcome
SearchFinds calls by contact name
Name ColumnDisplays the other participant in the call
Calls BadgeShows how many calls a grouped row holds
Date - Time ColumnShows when the call occurred
Duration - Status ColumnDisplays the call icon, how long the call lasted, and its status
Expand ArrowOpens the calls of a grouped row
Hover ActionsQuick buttons to call or message

Behavior & Expected Outcome

  • Switching between tabs immediately filters the call list without page reload
  • Typing in the search field dynamically narrows visible results
  • Call icons visually communicate call type and direction for quick scanning
  • Consecutive calls with the same contact are grouped, and can be expanded
  • Hovering reveals communication shortcuts
  • Starting a call or message transitions into the respective workflow
  • This page always reflects the latest interaction history available to the user

Common Errors + Fixes

IssueCauseFix
Contact not found in searchName typed incorrectly or no prior interactionVerify spelling or clear the search field
Hover actions not visibleCursor not positioned over the rowMove the mouse over the call entry
Cannot start callConnectivity or permission issueCheck internet / device permissions
Empty Missed tabNo missed calls recordedSwitch back to the All tab
A call seems to be missingIt is inside a grouped rowExpand the grouped row with its arrow