Getting Started

What is Telemedicall?

Telemedicall is a real-time telemedicine platform designed to help healthcare providers manage online consultations, collaborate with other specialists and handle patient information efficiently in one secure system.

This guide helps you understand the basics of accessing the system, creating an account and getting started after login.

System Requirements

To use Telemedicall properly, ensure the following requirements are met:

  • Supported browsers: Chrome, Safari, Firefox, Edge
  • Internet connection: Stable broadband
  • Device: Desktop / Tablet / Mobile (responsive UI)

Accessing the System

You can access the system through:

User Roles

RoleAccess level
ProviderManage visits, view patients, and communicate
PatientJoin online consultations
AdminManage users, system settings, and reports
Support AgentMonitor logs and assist users

Note:

The service is currently available for providers only.

How to Sign Up

To create a Telemedicall account, follow these steps:

  1. Go to https://provider.telemedicall.com/login and enter your email address.
  2. Enter your invitation code (Telemedicall is currently onboarding new users through invitation only).
  3. Verify your email address with the one-time password (OTP) sent to your inbox.
  4. Enter the required information:
    • First Name
    • Last Name
    • Title
    • Gender
    • Date of Birth
    • Occupation (Role)
    • Specialty (Active as)
    • Country of Residency
    • Server Location
    • Time Zone
  5. Confirm the Terms and Conditions and the Privacy Policy.
  6. You’re all set!

For more details, see the Authentication guide.

First Steps After Login

After logging in, you can immediately:

  • Review and update your Profile information
  • Access your main Dashboard
  • Create, book, or manage Appointments

Tips

  • Keep your browser up to date to avoid compatibility issues
  • Use a stable internet connection during video or audio calls
  • For any issues, use the in-app help or contact support